Haus Massage & Natural Beauty

PRIVACY POLICY

1. Introduction

Welcome to Haus Massage and Natural Beauty. We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website [Insert Website Address], use our services, or interact with us in any other way.

2. Information We Collect

We collect various types of information, including:

Personal Information:

Name
Contact information (address, email address, phone number)
Date of birth
Health information (relevant to treatments, provided by you)
Payment information (credit card details, etc.)
Information provided during consultations or treatments.

Website Usage Information:

IP address
Browser type
Operating system
Pages visited
Time spent on our website
Cookies and similar technologies (see our Cookie Policy below)

Marketing Information:

Preferences for receiving marketing communications.
Information provided when participating in surveys or promotions.

3. How We Use Your Information

We use your information for the following purposes:

To provide and manage our services, including scheduling appointments, delivering treatments, and processing payments.
To communicate with you, including responding to enquiries and providing updates.
To personalize your experience and improve our services.
To send marketing communications (with your consent).
To comply with legal obligations.
To maintain internal records.
To protect the safety of our staff and clients.

4. Sharing Your Information

We may share your information with:

Service providers who assist us in operating our business (e.g., payment processors, website hosting).
Healthcare professionals (with your consent, if required for treatment).
Legal authorities (when required by law).
Business partners, only when needed to provide you with a service you have requested.
We will not sell or rent your personal information to third parties.

5. Data Security

We implement reasonable security measures to protect your information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is completely secure.

6. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

7. Your Rights

You have the following rights regarding your personal information:

Access: You can request access to the information we hold about you.
Correction: You can request that we correct any inaccurate or incomplete information.
Deletion: You can request that we delete your information (subject to legal limitations).
Objection: You can object to the processing of your information.
Restriction: You can request that we restrict the processing of your information.
Data Portability: You can request a copy of your information in a portable format.
Withdraw Consent: If you have provided consent for marketing, you may withdraw it at any time.
To lodge a complaint with a supervisory authority.
To exercise these rights, please contact us at [Insert Contact Information].

8. Cookie Policy

We use cookies and similar technologies to enhance your browsing experience. Cookies are small files stored on your device that help us analyze website traffic and personalize content. You can manage your cookie preferences through your browser settings.

Types of Cookies:
Essential cookies: Necessary for website functionality.
Analytics cookies: Help us understand how visitors use our website.
Marketing cookies: Used to deliver targeted advertisements.

9. Children's Privacy

Our services are not intended for children under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on our website.

11. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

Haus Massage and Natural Beauty
24 Windsor Pl, Cardiff, CF103BY
Holly@hausmassage.co.uk